Substitution Policy: We will make every effort to create your arrangement as pictured online. On occasion it may be necessary for us to substitute a container or flower(s) due to availability/supply chain issues. At our discretion, we will substitute the item with one of equal or greater value. We will also maintain the same color/design scheme of the arrangement. If we need to make a major substitution which significantly alters the design, we will contact you prior to filling the order.